Senior tenancy relations officer

Senior Tenancy Relations Officer
Initial 6-month contract 
Immediate start- full time
£32 per hour (umbrella) – Negotiable dependent upon experience
Inside IR35
South East England – Hybrid working  

CVs are being reviewed immediately and interviews will be taking place shortly.

Are you ready to step into a Senior Tenancy Relations Officer role where your expertise will directly prevent homelessness and drive strong enforcement action? Reporting into Housing Regulations & Enforcement leadership, you will be at the heart of complex tenancy investigations, applying legislation robustly while balancing empathy and action.

This is a high-impact Senior Tenancy Relations Officer opportunity where your ability to manage sensitive cases and deliver outcomes will be recognised quickly.  In your role as a Senior Tenancy Relations Officer, you will take ownership of investigations across the private rented sector, working in a fast-paced environment where your decisions actively protect tenants and uphold the law.  

Your Role as Senior Tenancy Relations Officer:
 
• Lead investigations & enforcement action, from civil penalties through to prosecution
• Deliver expert housing advice to tenants, landlords, and stakeholders
• Prepare legal case files, notices & prosecution reports aligned to legislation
• Conduct PACE interviews & evidence gathering with confidence and professionalism
• Represent the Council in tribunal hearings & court proceedings  

Your previous experience as a Senior Tenancy Relations Officer:  

• Strong background in housing enforcement, environmental health or investigative roles
• Proven experience issuing civil penalties and progressing prosecutions
• In-depth knowledge of key legislation including Housing Acts, Protection from Eviction Act & Renters’ Rights Act
• Ability to manage high-volume casework with competing priorities
• Confidence in working independently and across multi-agency teams  

This Senior Tenancy Relations Officer contract offers flexibility once you’ve demonstrated competency, with an initial onboarding period to set you up for success. With a strong likelihood of extension due to ongoing backlog, this is an excellent opportunity to secure longer-term work while making an immediate impact.  

If you’re interested in discussing this Senior Tenancy Relations Officer opportunity in more detail or know someone who this may be of interest to, please contact Melanie Machin on 0117 3137110 or apply today.

(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact) Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on your experience and skills.

Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.

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