Who are you and what is your purpose?

I’m Lou, Director of People, and my job is to attract the best people in the market to come and work for us and to train and develop everyone in the business!

What has been your greatest achievement (personal or professional)?

My personal greatest achievement has been raising two humans – we’re all doing okay so far!

In business, it would have to be billing over £1million as a Consultant and secondly, seeing so many people I have trained over the years go on to be successful, moving up the ladder and starting their own businesses, in order to achieve great things!

What advice would you give other leaders out there?

Adapt your style to who you’re working with. You can only do this by really knowing your team. Listen, observe, don’t manage everyone the same. They won’t respond. Know what motivates them, understand their hopes and dreams and you can then communicate with them more effectively. One size doesn’t fit all!

Who inspires you? And why?

I have found myself in more recent years being inspired by women my own age on Instagram. Normal people, with normal lives, prepared to share their stories, their ups and downs, in a public forum. Most are hugely relatable, and it makes you feel less alone. Some of these women have become huge in terms of their followers and become brands in their own right. There is one woman (Gemma Metcalfe- Beckers) who runs ‘Mutha Hood’ on Instagram, her brand ‘Strong Girls Club’ I find particularly inspiring. Building a brand for her daughter and all other Strong Girls. Love it!

Favourite Food?

Does Gin count as a food?

I love Broccoli – I know it’s weird.

What’s your leadership superpower?

Energy! I like to think I bring fun and a smile to most days and situation, I’m naturally a high energy person (probably annoying to some!), but even on days when I feel like I have none, I pull it out the bag.