SEND Operational Manager

Job Title: SEN Operational Manager
Salary Range: Level 6 Zone 1
Salary: £68,238 – £81,777
Location: Camden (Hybrid, 60% community-based working required)

Are you passionate about making a real difference in the lives of children, young people, and families? Do you have a strategic vision and the drive to lead a dynamic team?
Baltimore Consulting are proud to announce that we are working exclusively with London Borough of Camden on an exciting opportunity for you to join Camden Council as a permanent SEN Operations Manager within the Education Directorate.

About Camden

At Camden, we’re building a borough where everyone can thrive. By driving radical social change, we ensure no one gets left behind. In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for a skilled professional to lead our SEND service with passion and aspirations to drive change.

About the Role

We’re looking for a SEN Operational Manager to join our dynamic SEND & Inclusion Service team, which works with children and young people with Special Educational Needs and Disabilities (SEND) across Camden. This role is pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As the SEN Operational Manager, you will:

• Lead the operational management of the SEN team to deliver high outcomes for children and young people with SEND.
• Implement the Children and Families Act 2014 (Part 3) and the SEND Code of Practice, meeting standards set by the Department for Education, Ofsted, and CQC.
• Foster a supportive, relational approach with families, schools, and education providers.
• Collaborate closely with children, young people, and families to ensure they’re active participants in the development and delivery of SEND services.
• Play a strategic role in shaping the SEND & Inclusion Service, contributing to critical budget and service decisions.
• Design and oversee processes to ensure compliance, ongoing improvement, and adherence to statutory timescales.
• Develop a communication strategy that enhances service satisfaction and reduces complaints and tribunals.
• Provide expert guidance to the Head of SEND & Inclusion, offering operational solutions and risk assessments.

About You

We’re looking for a skilled, experienced leader who is passionate about transforming the lives of children and young people with SEND. You should have:

• Significant experience managing SEND services at a middle or senior management level.
• Deep knowledge of SEND legislation and a track record of putting it into practice.
• Proven experience collaborating with a diverse range of partners to improve service delivery.
• Project management skills, creativity, and a solution-focused approach.
• Strong team leadership abilities, inspiring high standards among colleagues.
• Proficiency in using data to drive service improvements.
• Confidence in advocating for SEND services and representing them at partner meetings.

Work Environment
This role requires being based in the Camden community at least 60% of the time, actively building relationships and enhancing service delivery. You’ll also manage four direct reports and oversee a team of up to 28 members.

Why Join Camden?
Be part of a forward-thinking borough where your work can shape lives and create long-lasting positive change. Join us and help us build a Camden where everyone can thrive.

Apply Now!
If you are ready to take on this exciting challenge and make a positive impact in the lives of children and young people in Camden, we want to hear from you!

Please refer to the Job Profile for full details of the role requirements and key competencies.
For a confidential conversation about the role, please call our Education Team specialists on 0117 313 7110 or share your CV to –

• l.jory@baltimoreconsultingltd.com
• l.connick@baltimoreconsultingltd.com

Camden are proud to be a diverse borough and welcome applications from all communities, particularly underrepresented groups, including Black, Asian, and Other Ethnicities, LGBT+, disabled, and neurodiverse individuals. Camden is committed to equity, justice, and fostering a truly inclusive workplace. Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.

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