Head of Homelessness

Head of Homelessness

West Midlands
6 months
£400-£450 DP (Umbrella)
Inside IR35
Hybrid
 
CV’s are being reviewed immediately and interviews will be taking place week commencing WC 12th May.
 
Reporting into the Executive Director for the Charity, you will lead on new project transformation initiatives, contributing to the growth and development of the service. As the Head of Homelessness, you will focus on restructuring and enhancing the service delivery. This role is pivotal in bridging the gap between the Executive Director and Heads of Service, ensuring seamless operations across multiple contracts and portfolios.

The charity is dedicated to improving the lives of the community members through various housing and support services.
 
Your role as Head of Homelessness:

• Lead and deliver on multiple contracts, including rough sleeper provisions, ICB schemes, and housing benefits.
• Ensure high-quality customer service and operational efficiency, with a focus on outcomes and project co-production.
• Strong experience of Customer Services and Resident Services
• Work closely with a team of professionals, many with housing backgrounds, to maintain and grow services.
• Effectively manage a varied portfolio, including charity budgets, reporting, and contract timelines.
• Oversee QA enabling functions
• Actively participate in growth initiatives, leading new projects and accommodation services.
• Collaborate with business units to support and enhance employee wellbeing.

 
Your previous experience as Head of Homelessness:

• Proven track record as a senior manager in operational service delivery, preferably within local authority or third sector backgrounds.
• Strong understanding of varied portfolios, customer-focused service delivery, and operational management.
• Ability to manage risk, hold high expectations, and lead with a new perspective.
• Social landlord operations and asset management strategy.
• Expertise in leading on restructures and transforming services.

 
 
If you’re interested in discussing this opportunity in more detail or know someone who this may be of interest to, please contact Josie Main on 0117 3137110 or apply today.
 
(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact)

Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant.  Recruiting decisions are based on your experience and skills.  Any reasonable adjustments in the workplace will be fully supported during the application and hiring process

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