Head of Revenues and Benefits

Head of Revenues & Benefits
£506 per day
Inside IR35
4 months
South west Local Authority
Hybrid working
 
Interviews to be held ASAP

This role provides strategic and operational leadership across the full Revenues and Benefits service, ensuring that Council Tax, Non-Domestic Rates, and Housing Benefits are delivered efficiently and in alignment with the Council’s corporate objectives.

You’ll be responsible for ensuring a strong customer focus while driving service performance and compliance.

About the Head of Revenues & Benefits:

• Act as the Council’s lead technical expert on all matters relating to Council Tax, Business Rates, and Benefits
• Shape and influence Council policy across Revenues & Benefits, working directly with Councillors and holding delegated powers
• Lead on the procurement, performance management, and oversight of key contracts and delivery partners (including outsourced Revenues and Benefits services)
• Oversee and coordinate external partners in billing, income collection, credit control, and income maximisation
• Ensure timely and accurate submission of government returns—supporting the accounting of over £300 million annually and securing approx. £40 million in housing subsidy funding

 
Your previous experience as a Head of Revenues & Benefits:

• Substantial senior leadership experience within Revenues & Benefits, ideally within Local Government
• IRRV qualification and/or extensive specialist experience in Revenues and Benefits
• Strong financial acumen, with a track record of managing complex, high-value budgets
• Proven ability to lead high-performing teams and hold external contractors to account
• Confidence to liaise at senior levels internally and externally, including report writing and policy briefings for Corporate Boards and Members
• Demonstrated success in contract negotiation and delivering service improvements

If this opportunity sounds like a fit for someone you know—or yourself, get in touch with me or Josie today.

Please note: Due to high volumes of interest, if you haven’t heard back within 48 working hours, please assume you’ve been unsuccessful on this occasion.

(We offer a senior referral scheme upon successful placement of your recommendation, so please get in touch if you know someone suitable.)

Our clients are committed to building a diverse and inclusive workforce and welcome applicants from all backgrounds. Reasonable adjustments will be supported throughout the application and interview process.

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