Quality Assurance Review Service Manager

Service Manager – Quality Assurance 3‑month interim contract starting ASAP
South West
£500 per day (via umbrella)
Inside IR35
Hybrid working – ideally 3 days per week onsite

CVs are being reviewed immediately and interviews will be taking place shortly.

Reporting into the Head of Quality Assurance & Reviewing Service, you will play a critical role in strengthening quality assurance activity across Children’s Social Care and driving improvement as the service prepares for Ofsted inspection and monitoring visits. This is a senior interim position requiring robust audit, QA, and practice-improvement expertise within a local authority setting.

Your Role as Service Manager – Quality Assurance:
• Lead and oversee all quality assurance activity across Children’s Social Care
• Manage and deliver monthly practice audits and thematic audits
• Analyse audit outcomes to identify themes, risks, and areas for targeted improvement
• Facilitate learning forums and “closing the loop” activity to embed learning into frontline practice
• Drive practice improvement in response to audit findings and inspection feedback
• Provide forward‑facing support to ensure the service is prepared for Ofsted inspection and monitoring visits
• Work collaboratively with senior leaders, operational teams, and partners to improve practice quality
• Provide additional capacity to the wider Quality Assurance & Review Service to support improvement priorities

Your Previous Experience as a Service Manager – Quality Assurance:
• Significant experience in quality assurance, auditing, or practice improvement within Children’s Social Care
• Strong knowledge of Ofsted frameworks, inspection methodologies, and local authority expectations
• Proven skills in interpreting practice, identifying learning, and influencing change across services
• Excellent leadership, communication, and stakeholder engagement abilities
• Experience operating at Service Manager or equivalent senior level within a local authority

If you’re interested in discussing this opportunity in more detail or know someone who may be suitable, please contact Sarah Macrae or apply today.

(We offer a senior referral scheme upon successful placement of your recommendation.)

Our clients are committed to building and supporting a diverse workforce. Recruitment decisions are based solely on experience and skills. Any reasonable adjustments required during the application process will be fully supported.

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