Head of Repairs and Maintenance

Head of Housing Repairs and Maintenance
£600 – £700 per day (DoE)
Inside IR35
London Local Authority
Hybrid – Flexible working arrangements

Interviews taking place ASAP for an immediate start

This role is focused on the strategic leadership and operational management of repairs and maintenance services within a busy Social Housing asset management department.
Reporting directly to the Assistant Director, you will be responsible for ensuring the council’s housing stock is safe, secure, and maintained to an exceptional standard while driving a culture of high performance and resident satisfaction.

About the Head of Service role:

• Strategic Leadership: Lead and manage the repairs and maintenance operations, ensuring service delivery is efficient, cost-effective, and tailored to the needs of local residents.
• Operational Excellence: Implement robust maintenance programmes and strategies that prioritise quality and timely repairs to ensure the longevity of the council’s housing assets.
• Service functions: Day to day repairs, Complex repairs (including damp and mould), communal repairs, as well as Voids and secondary voids.
• Compliance & Safety: Enforce strict adherence to housing regulations, safety standards, and legislative changes to protect residents and ensure statutory compliance.
• Stakeholder Engagement: Foster strong relationships with contractors, staff, and resident associations, promoting a collaborative approach to service improvement.
• Financial Oversight: Full accountability for budgets up to £15m, ensuring procurement rules are followed and financial efficiencies are maximised.

Your previous experience as a Head of Service:

• Social Housing Leadership: A proven track record of managing large-scale repairs and maintenance services within a Social Housing or Local Authority environment is essential.
• Performance Driven: Expert knowledge in managing KPIs such as first-time fix rates, average completion times, and resident satisfaction metrics.
• Technical Knowledge: Deep understanding of current building regulations, health and safety legislation, and business continuity planning.
• People Management: Experience in inspiring large workforces, fostering professional development, and managing complex change programmes.
• Safeguarding & Ethics: Committed to safeguarding vulnerable adults and promoting equality, diversity, and inclusion in all service delivery.

Please note: This post is subject to recruitment practices to safeguard children and vulnerable adults, including a mandatory Disclosure and Barring Service (DBS) check.

If you’re interested in discussing this opportunity in more detail or know someone who this may be of interest to, please contact Sarah Williams on 0117 3137110 or apply today.

(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact).

Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant.  Recruiting decisions are based on your experience and skills.  Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.

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