Service Improvement – Data Analyst

Service Improvement – Data Analyst

Contract Length:
3-month initial interim contract

Location:
East Midlands Local Authority
Full-time opportunity
Hybrid working

Pay Rate:
£350 per day

IR35 Status:
Inside IR35

I am currently working with an East Midlands based local authority in their search for an experienced Service Improvement – Data Analyst for an initial 3-month interim contract. This role sits within the Adult Social Care Service Improvement Team and will play a key part in driving performance insight, data-led improvements and transformation across ASC services.

Interviews to take place as soon as possible.

Your duties as a Service Improvement – Data Officer: • Lead the development and delivery of ASC performance information, ensuring accurate insight into current performance, projected outturns and progress against service plans.
• Develop dashboards and balanced scorecards to present key performance indicators including sickness, H&S, workforce indicators and business plan progress.
• Design and implement information management systems that support effective data analysis, evidence-based research and ASC service improvement.
• Work closely with service areas to analyse complex datasets, identify best practice and drive improvements through meaningful performance insight.
• Identify, assess and manage risks and issues, producing timely exception reports and recommendations.
• Create and maintain project documentation, ensuring robust business cases and justification for ongoing service improvement projects.
• Support service managers in developing stretching KPIs and growth targets aligned with ASC business plans.
• Utilise market intelligence, legislation and external benchmarking to identify opportunities for service development and efficiency.
• Lead and coordinate regular performance review meetings.
• Undertake specific service improvement projects as required.

Experience needed as a Service Improvement – Data Officer: • Strong experience producing accurate, clear and concise performance information within local authority settings—ideally Adult Social Care.
• Demonstrable experience in performance management, quality assurance frameworks and driving service improvement.
• Ability to work confidently with quantitative and qualitative data, interpreting findings to inform strategic decision making.
• Highly proficient in IT systems, including extensive use of performance software and strong skills across MS Excel, Access, PowerPoint and Word.
• Ability to interrogate management systems to extract data, build reports and provide meaningful insights.
• Excellent organisational skills with the ability to manage competing deadlines in a fast-paced environment.
• Strong communication and stakeholder engagement skills, able to influence senior managers and work collaboratively across teams.
• Self-motivated, resilient and able to work independently within an evolving, improvement-focused environment.

If you are interested in this opportunity or know a colleague who may be suitable, please contact me ASAP for more information.

Alternatively, if this role doesn’t match your skill set and you’re proactively looking for a new assignment, please send an updated CV or contact me on 0117 313 7110 and I’d be happy to connect you with the most relevant specialist consultant.

(We offer a senior referral scheme upon successful placement of your recommendation.)

Baltimore Consulting Group is an Executive & Senior Appointments Specialist. We provide pivotal recruitment consultancy services to public sector clients across the UK. I personally recruit within the Health & Social Care market, so if this role is not of interest but you would like to discuss other opportunities, please get in touch.

Our clients are passionate about fostering a diverse workforce and do not discriminate against any employee or applicant. Recruitment decisions are based on experience and skills, and any reasonable adjustments required during the hiring process will be fully supported.

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