Business Analyst – NEC Revenues & Benefits (Cloud Migration)

Business Analyst – NEC Revenues & Benefits (Cloud Migration)
£450 per day – Inside IR35
South West of England
6 Months
2.5 days per week
Flexible working arrangements

Interviews will take place ASAP

We are seeking an experienced Business Analyst to support the migration of NEC Revenues & Benefits System to a cloud-based Software as a Service (SaaS) model. This role will be central to reviewing existing processes, assessing custom configurations, and shaping future workflows to ensure a smooth and efficient transition.

About the Business Analyst role:
You will be responsible for the analysis, documentation, and redesign of processes associated with the NEC Revenues & Benefits system migration, including:

• Reviewing the current (“as-is”) solution and establishing a clear operational baseline.
• Working with IT colleagues to assess existing custom code and determine where NEC standard functionality can replace bespoke developments.
• Reviewing and mapping new modules introduced as part of the cloud migration.
• Producing clear, user-friendly process documentation, workflows, process maps and end-to-end designs.
• Identifying opportunities for service improvement or beneficial change resulting from the transition to SaaS.
• Creating workflow charts, diagrams, specifications, user stories/use cases, product backlogs, and “to-be” design documents.
• Building sufficient understanding of IT solution design and implementation to inform viable process options.

 
Your previous experience as a Business Analyst:
You will bring a strong background in business analysis within local authority, revenues and benefits, or similar complex public-sector environments. Specifically, you will have:

• Hands-on experience with NEC Revenues & Benefits (formerly Northgate iWorld).
• Proven experience delivering cloud migration or SaaS transition projects.
• Strong capability in producing process documentation, workflows, diagrams, and detailed business requirements.
• A proactive and methodical approach, with the ability to work collaboratively within a project team.
• Highly desirable experience within Local Authority services and an understanding of customer-centred, end-to-end process design.
• Experience working within a Local Authority.

 
If you are interested in this Business Analyst role, please apply below or email d.midgley@baltimoreconsultingltd.com.

(We offer a senior referral scheme upon successful placement of your recommendation—please get in touch!)

Our clients are committed to fostering a diverse and inclusive workforce and do not discriminate against any employee or applicant. Recruitment decisions are based solely on experience and skills. Any reasonable workplace adjustments will be fully supported throughout the application and hiring process.

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