Business Analyst – MRI (Capita)

Business Analyst – Education Services
South East England
£400 per day, Outside IR35
Hybrid role, 1-2 days per week onsite
3 month initial contract

Our Client, a forward-thinking Local Authority, is seeking an experienced Business Analyst to support strategic improvements across its education services, with a strong focus on developing robust business cases that drive system enhancements and service transformation.

This is a pivotal role working closely with service leads across Early Years, Education Welfare, and School Transport, ensuring that all business cases are evidence-based, achievable, and aligned with the Council’s digital transformation priorities.

Key Responsibilities

• Lead the development of business cases for priority education service and system improvements.
• Collaborate with stakeholders to gather and analyse requirements, identifying opportunities for efficiency, service quality, and compliance.
• Produce clear, evidence-based documentation including cost/benefit analysis to support decision-making.
• Ensure alignment of business cases with the Council’s strategic objectives and digital transformation agenda.
• Provide subject matter expertise on MRI (Capita One), including portals and forms.
• Support change management and knowledge transfer across teams where enhancements are approved.

Requirements

• Proven experience as a Business Analyst within local authority education services.
• Strong track record in developing and presenting business cases for system and service enhancements.
• In-depth knowledge of MRI (Capita One), including configuration and portal development.
• Understanding of workflows in Early Years, Education Welfare, and School Transport.
• Skilled in requirements gathering, stakeholder engagement, and business case presentation.
• Excellent analytical, communication, and problem-solving skills.

Additional Information

• Business cases are required for several identified improvements; experience in scoping, building, and delivering such cases is essential.
• The successful candidate will contribute to a wider programme of service and digital transformation across the Council.

If you’re interested in discussing this opportunity in more detail or know someone who this may be of interest to, please contact Sarah Williams or Leah Overend on 0117 3137110 or apply today.

(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact).

Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant.  Recruiting decisions are based on your experience and skills.  Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.
 

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